Better Monitor Performance and Identify Areas for Improvement
Paragon has enhanced the reporting capabilities of its fleXipod electronic proof of delivery software with the launch of a new dashboard that allows businesses to better monitor delivery performance and identify where improvements can be made within the transport operation. This latest development will enable logistics operations to access key reports at-a-glance to support trend analysis and the performance management of delivery teams.
“The recent update to our electronic proof of delivery software is based on feedback from our fleXipod users,” said William Salter, CEO and President of Paragon Software Systems. “Translating customer insight into new functionality ensures that our products continue to solve real-world problems. The new reporting dashboard will help companies using fleXipod to monitor KPIs, such as delivery and on-time performance, for continuous improvement of the transport processes.”
The reporting dashboard will be available as standard to all new and existing customers via fleXipod’s browser-based central management console. It will be possible to customize the tool initially across three core job-based data sets – failure reasons, success rate and window adherence – so users can track delivery trends, monitor operational exceptions and identify areas of improvement within their business.
Data will be viewable over a range of different timeframes by individual day or week, while a trend graph option will offer an overview of the last 28 days or 52 weeks. Users will be able to view information for a full operation or multiple groups such as depots or service teams. As a result, fleXipod customers can now generate a business-critical summary of performance data as well as meaningful, like-for-like comparisons of different parts of the delivery operation.
fleXipod is an electronic proof of delivery software solution that has been designed to streamline the real-time delivery process for mobile workforces. By removing paperwork from a mobile operation and enabling real-time transmission of proof of delivery data to office-based teams, the tool can provide a range of benefits including enhanced job visibility, improved customer service and increased staff productivity.