New Regional Office Extends Reach of Customer Service and Support
Paragon announces the company has opened an office in Manchester, NH, to better serve the vibrant logistics market in the Northeast U.S. The new office expands the U.S. presence of Paragon, already well-established in Dallas.
“We’re excited to expand our capabilities in the US with the addition of an office in NH,” explains Paragon CEO William Salter. “We are proud to already serve a wide range of both private fleet operations and distributors in the U.S., South America and Canada. Opening a NH office will allow us to strengthen our presence in the U.S. and specifically provide excellent on-the-ground support to new and existing customers in the Northeast region.”
Paragon’s routing and scheduling software helps private and commercial fleet operators plan more efficient routes and thereby reduce fleet operating costs by as much as 10 to 30 percent. The importance of route efficiency is magnified in the current environment where there is a shrinking driver pool, rising freight rates and increasing demand for more frequent, precisely-timed deliveries.
Using Paragon’s software, transport planners can quickly create route plans that factor in parameters as varied as individual driver availability, rush-hour conditions and unloading times, at the same time reducing hours on the road and miles driven. Proof of Delivery solutions and Live Management software help further streamline fleet operations and improve fleet visibility and customer service.
In the densely-populated cities across the Northeast region, congestion and restricted access to delivery locations makes the task of creating achievable routes that maximize use of both drivers and trucks more difficult to achieve. “Paragon is ideally suited to serve this market,” said Salter.
“The Northeast is a challenging market for product distribution, where businesses face the daily challenge of serving dense urban and suburban centers. That alone justified a move into the Northeast, to take advantage of new opportunities, and look after existing customers,” said Salter.